Administravtive Events: IMA_RESULTS_FAILURE, failed to connect to the data store.
Run Citrix Scout from a single XenDesktop controller (DDC) or XenApp server to capture key data points and CDF traces for selected computers followed by secure and reliable upload of the data package to Citrix Technical Support. Just run collect and upload not CDF trace. Upload the data to https://taas.citrix.com/AutoSupport/
Citrix Scout error on IMA Datastore
Clients can launch publish applications fine.
Citrix MFCOM Service and other Citrix Services are started normal.
Verify mf20.dsn file, ensure username/password is correct and have database write access.
You can update username/password with IMA Helper.
- Stop IMA, this won’t affect active users.
- DSMaint Config: enter the Domain, User, Password, DSN File, and click Run
- After clicking Run, a message will prompt -> Successfully connected to the datastore.
- Start IMA. Check IMA Status.