Cannot delete Host Firewall Passive Connection Settings

WS_FTP Server 7.7

Build Date: Feb 10 2015

Support: 781-645-5570

Description
I am not able to remove the Host Firewall Passive Connection Settings.  I am getting a WSFTP Server Save Error when trying to clear the firewall passive connection settings.  How can I make changes to the Passive Connection Settings?
Solution

There can be an issue when trying to remove the Passive Connection Settings.  If you are getting a save error when trying to make changes or remove these settings, please follow the steps below.

To Remove the IP address:
1)  Open pgAdmin3 by going to Start/All Programs/PostgreSQL 8.3/pgAdminIII
2)  Right click the PostgreSQL Database Server 8.3 and connect (password required)
3)  Expand the Databases and select the ws_ftp_server
4)  Expand the ws_ftp_server /Schemas/public/Tables
5)  Right click the Host table, View Data\View Top 100 Rows
6)  Find the pasv_ip column
7)  Click on it once to activate that field, delete the IP address and enter in two single quotes
8)  Make sure you save the changes and close the tables, it’ll auto save

To Remove the pasv ports:
1)  Open pgAdmin3 by going to Start/All Programs/PostgreSQL 8.3/pgAdminIII
2)  Right click the PostgreSQL Database Server 8.3 and connect (password required)
3)  Expand the Databases and select the ws_ftp_server
4)  Expand the ws_ftp_server /Schemas/public/Tables
5)  Right click the pasv_ports table, View Data\View Top 100 Rows
6) Find the pasv_port column
7)  Click on it once to activate that field, delete the IP address and enter in two single quotes
8)  Make sure you save the changes and close the tables, it’ll auto save

You should be able to go into the WSFTP Server Manager and refresh the page for Passive Firewall Connection settings and the fields should be clear now.

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